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More emails servers

Douglas Oliveira_a3xjuk

Hi,

I have some projects in Jira, and i need that tasks are created when the Jira received a email. but in email configuration i have a standart email that is possible received a mensager and create a issue, i would to know if i can have more emails in jira for to organaze better my projects.

For example, have a email for each project, its possible? or i need to add some email mine?

Accepted answers

Alex_dddmmh

Hi @Douglas Oliveira

You can configure additional Incoming mail servers on <YOUR_JIRA_SITE>/secure/admin/IncomingMailServers.jspa and then configure additional Mail Handlers for each Incoming mail server to create/update issues in other projects.

I hope it helps. If this answer helps solve the problem, please come back and mark this answer as solved to help other community members with the same challenge. If not, you are welcome to share your solution as well.

Cheers,

Ale

All comments

Alex_dddmmh

Hi @Douglas Oliveira

Cheers,

Ale

Douglas Oliveira_a3xjuk

Hello @nurac , Thanks for answer.

I already was saw this option, but i understood that this option is for add a email that be mine, for exemple a gmail or outlook that i already have.
I would like to know if i can have other email atlassian how the my standart email, with the atlassian cloud host.

Alex_dddmmh

Hi @Douglas Oliveira

I am afraid you cannot have more than one Default incoming email provided by Atlassian on your Jira site.

However, you might create multiple mail handlers and differentiate their behaviour to create issues in different projects, even using the Default incoming.

I have done that before leveraging the Catch Email Address field and adding a CC'd recipient email.

Cheers,

Alex

Douglas Oliveira_a3xjuk

Hi @Alex

I understand, Thank you,
the answer was very usefull.

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