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Does JIRA Service Management include ITSM license?

Gabriel Cassi_o13sqz

Hello,

I'm setting up an ITSM template and would like to know if there is any extra cost to use the Insight CMDB?

Many thanks.

Gabriel

Accepted answers

Nic Brough -Adaptavist-

You need to go to a premium subscription to get Insight enabled (there's nothing to install, just upgrade the subscription and it'll bounce into life)

All comments

Mayur Jadhav_30osel

Hi @Gabriel Cassi

If you have licensed for JSM then ITSM and Insight Asset Management Plugin is free of Cost.

Cheers

Mayur

Jack Brickey

Insight is part of Premium which is added cost over Standard. Of course there are additional benefits of premium beyond Insight capabilities.

Jack Brickey

Is that true for Standard?

Gabriel Cassi_o13sqz

How can I install this plugin and test it please?

Nic Brough -Adaptavist-

You need to go to a premium subscription to get Insight enabled (there's nothing to install, just upgrade the subscription and it'll bounce into life)

Mayur Jadhav_30osel

Sorry @Gabriel Cassi

That My mistake Thank you @Jack Brickey for correcting me.

Gabriel Cassi_o13sqz

thanks Nic!

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