nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

One of custom feild (Time to resolution) is locked how to unlock

Shiva Prasad4

Which was created by JIRA service desk

In which i would like to use in other screens

Accepted answers

Paula Silveira

Hi Shiva,

Fields can only be unlocked through database update, as you can see on How to unlock a Locked field. As Cloud users has no access to database, you may submit an issue on support.atlassian.com.

Thanks and regards,
Paula Silveira

All comments

Jobin Kuruvilla [Adaptavist]

You can unlock it only in DB. Unfortunately, not an option on JIRA Cloud. You might want to check with Atlassian support.

Paula Silveira

Hi Shiva,

Fields can only be unlocked through database update, as you can see on How to unlock a Locked field. As Cloud users has no access to database, you may submit an issue on support.atlassian.com.

Thanks and regards,
Paula Silveira

Shiva Prasad4

Thanks Jobin for quick response

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