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Error while migrating the site from one organization to other

dsingh

Hi Team,
I am trying to migrate the site "suffolkedge.atlassian.net" from SuffolkEdge organization to Suffolk Organization but receiving the error "Failed to perform action at this time. Please try again later." while migrating the same. Could you please help to fix the error.

Thanks,

Dinesh

Accepted answers

Angélica Luz

Hello @dsingh,

Thank you for reaching out to Atlassian Community!

The issue that you are facing when transferring products is something that must be unblocked on our side.

With this said, I fixed it here on both organizations and now you should be able to transfer the products.

Please, take your time to test and let us know how it goes.

Kind regards,
Angélica

All comments

Walter Buggenhout

Hi @dsingh ,

I am experiencing the exact same thing for some time now at every attempt I make to do this. Since you are on a free site, I escalated your request to the Atlassian team.

dsingh

Thanks @Walter Buggenhout

I tried to create a new site under our existing organization with premium plan but ended up creating a new organization so now trying to migrate new organization, site and projects to the existing organization with premium plan.

Angélica Luz

Hello @dsingh,

Thank you for reaching out to Atlassian Community!

The issue that you are facing when transferring products is something that must be unblocked on our side.

With this said, I fixed it here on both organizations and now you should be able to transfer the products.

Please, take your time to test and let us know how it goes.

Kind regards,
Angélica

dsingh

Thanks @Angélica Luz , it resolved the issue.

I tried to search for for the resolution but could not find one and also the error message did not provide any indication about any missing setup so could you also let me know how to check and fix the blockage.

Thanks,

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