Does Jira software cloud cache, increasing the original filesize

Question

Hi Community,

I have a user reporting an interesting situation where he uploaded a file, deleted it and re-uploaded it but then it got the filesize cap. It was pretty close so I've increased the cap on our Jira instance but I was wondering if Jira cached the file and that's why the file tipped over the cap.

Many thanks,

Stuart

marc -Collabello--Phase Locked- · Answer

It seems only the user who uploaded the attachment can recover it: https://jira.atlassian.com/browse/JRACLOUD-68881

Stuart Capel - London · Answer

Thanks @marc -Collabello--Phase Locked-

There's no way to recover deleted attachments as far as I know so it's not quite like trash. Projects go into trash when deleted with the option to take them out.

It's not the overall storage space, we're nowhere near that, it's the filesize cap for upload. I've increased the cap size so the user is happy but I thought it was weird that a file would upload successfully but then fail to upload when it was deleted and uploaded again.

We're just curious what's going on under the hood

marc -Collabello--Phase Locked- · Answer

@Stuart Capel - London ,

Deleted attachments are put into "trash" first.  I assume they still count towards your space quota while there.