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Link Issues from different board

Alok Jain_epkurz

I am working on two different boards on Jira, to give more visibility on both sides, I am creating a ticket on one board and wanted to link the issue to another one but was not able to do so.

can you please help me with how to do that or is it possible or not?

Accepted answers

All comments

Jack Brickey

If you simply wish to link two issues you should be able to do so by clicking on the chain-link icon in one of the two issues.

Fabian Lim

@Alok Jain

I would also check if you have access to link issues in the permissions scheme. Check with the sys or project admin.

Regards

Alok Jain_epkurz

Yes, I am having access of the boards.

Alok Jain_epkurz

It is not happening, it is showing error message that can't find the ticket.

Nic Brough -Adaptavist-

The board an issue might be selected by is irrelevant.

Can you see and edit the issue you are trying to link to? What is the error message?

Alok Jain_epkurz

Error message - "unable to find the issue"

Jack Brickey

You may not have permissions for the other project. Can you access the issue directly by entering the key into the search bar at the top?

Nic Brough -Adaptavist-

Can you see and edit the issue you are trying to link to?

Alok Jain_epkurz

Yes, I can edit.

Alok Jain_epkurz

Yes

John Funk

Hi Alok,

Can you share some screenshots of the problem? Also, what type of project are each of the issues in? Team-managed? Company-managed? Jira Work Management/Business?

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