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Setting a subdomain to Jira cloud reaches unavailable page

I have a domain example.com, and now want to link to my Jira Cloud instance (example.atlassian.com) via a subdomain.

I have set the corresponding CNAME DNS entry, but whenever I try to open my subdomain, it leads me to an Atlassian page, that says my cloud site is currently unavailable.

The problem is, that it's not *currently* unavailable, but rather always. I have tested this yesterday and today, and it doesn't work.

The site is however available under the standard example.atlassian.com URL

Accepted answers

Nic Brough -Adaptavist-

Atlassian Cloud cannot be run on other domains (yet).

All comments

Nic Brough -Adaptavist-

Atlassian Cloud cannot be run on other domains (yet).

That's sad to hear. Is there any info on when we will be able to do that (since you added the "yet")?

Nic Brough -Adaptavist-

Follow https://jira.atlassian.com/browse/CLOUD-6999 for updates

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