nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Reporting time spent by organization

Maribel Pinillos

Hello,

I 'm trying to find out how to report time spent by "Organization" in JSM monthly.

I found a gadget for that, but It only appears "Informer". How can I add "Organization" instead of "informer" in that report?

Or maybe another eas

Thanks for your help!

Accepted answers

Martins Vanags_eazyBI

Hi @Maribel Pinillos

How do you measure "Time spent" exactly in your Jira Service Management projects?

Is it time between certain statuses or time to reach SLA?

Martins / eazyBI

Mehmet A _Bloompeak_

Hi @Maribel Pinillos ,

If you are looking for the time spent in status(e.g "waiting for support" time ) per organization then you can use Status Time Jira app developed by our team. By default it displays time spent on each status for each issue. But it has grouping feature in which you can get sum/average time spent on statuses per organization. Just select "Report type: Sum" and "Group by organization" as in the below screenshot.

Screen Shot 2021-10-07 at 20.52.23.png

Here is the online demo link, you can see it in action and try without installing the app.

If you are looking for a free solution, you can try the limited version Status Time Free. Hope it helps.

Rahul_RVS

Hi @Maribel Pinillos

s an alternative you can also try out our plugin,

Agile Tools : Epic Tree & Time in Status

The app has multiple features. You can view view the time entered by the resources and also view time in status for the issues.

Worklogs Report - With multiple filtering and grouping features
More than 8 types of Time in Status Reports. Excel Export available for all status reports.
- Time in Status
- Time with Assignee
- Time in Status with Assignee
- Time with Assignee per Status
- Status/Assignee Count
- Multiple Transition Reports
- Avg Time reports
Epic Hierarchy / Sum Up (Standard Jira Hierarchy Epic -> Story -> SubTask)
Link Hierarchy / Sum Up (Hierarchy based on your issue link, upto 10 level deep)
Timesheet Entry screen

Worklogs - Author.PNG

All comments

Martins Vanags_eazyBI

Hi @Maribel Pinillos

How do you measure "Time spent" exactly in your Jira Service Management projects?

Is it time between certain statuses or time to reach SLA?

Martins / eazyBI

Ewa Grabowska-Ptak_SolDevelo_

Hi @Maribel Pinillos

Do you use Jira time logs? If yes, than I would recommend you to try our tool: Worklogs - Time Tracking and Reports, you can check it out here.

Worklogs allows you to create custom reports of the time logged by your Jira users. You can filter out time logs related only to your JSM or group of people. We also have a dashboard gadget. Hope it helps!

Mehmet A _Bloompeak_

Hi @Maribel Pinillos ,

Screen Shot 2021-10-07 at 20.52.23.png

Here is the online demo link, you can see it in action and try without installing the app.

If you are looking for a free solution, you can try the limited version Status Time Free. Hope it helps.

Rahul_RVS

Hi @Maribel Pinillos

s an alternative you can also try out our plugin,

Agile Tools : Epic Tree & Time in Status

The app has multiple features. You can view view the time entered by the resources and also view time in status for the issues.

Worklogs Report - With multiple filtering and grouping features
More than 8 types of Time in Status Reports. Excel Export available for all status reports.
- Time in Status
- Time with Assignee
- Time in Status with Assignee
- Time with Assignee per Status
- Status/Assignee Count
- Multiple Transition Reports
- Avg Time reports
Epic Hierarchy / Sum Up (Standard Jira Hierarchy Epic -> Story -> SubTask)
Link Hierarchy / Sum Up (Hierarchy based on your issue link, upto 10 level deep)
Timesheet Entry screen

Worklogs - Author.PNG

Zoryana Bohutska _SaaSJet_

Hi @Maribel Pinillos

You can try the Pivot table feature in Time in status for Jira Cloud (created by my team).

imgpsh_fullsize_anim (8).png

imgpsh_fullsize_anim (7).png

Maribel Pinillos

Hi,

we use Tempo to track time.
Thanks,

Maribel Pinillos

Thanks!

Maribel Pinillos

Thanks,

Martins Vanags_eazyBI

In that case, you could import "Organization" as separate dimension and use to filter the eazyBI reports with "hours spent" measure which would sum the logged hours in report.

See some similar public examples here:

https://eazybi.com/accounts/1000/dashboards/27385-time-tracking

Martins / eazyBI team

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-service-management-cloud

jira-service-management