nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Can't Show Ticket Number on Request Page Portal for Customer

Rian Nugraha_f7iqz8

Hi All

Now, i am setup a customer portal.

My Problem now is on Request Page Portal (as attachment) i cant show the ticket number on list columns. Because only "Summary, Status, Requester, Created date, Updated dated and Priority" can showed.

Can i have tutorial for showing the ticket number on request page portal at list columns.

Thanks before

Portal Request Page.PNG

Regard's
Rian N

Accepted answers

Mayur Jadhav_30osel

Hi @Rian Nugraha

Ideally Customer portal have issue number or referance number for that you need configure colum in customer portal.

Please go through this document which will help you to understand the configuration of column in customer portal.

https://support.atlassian.com/jira-service-management-cloud/docs/customize-the-columns-in-your-customers-requests-list/

Thanks,

Mayur

All comments

Mayur Jadhav_30osel

Hi @Rian Nugraha

Ideally Customer portal have issue number or referance number for that you need configure colum in customer portal.

Please go through this document which will help you to understand the configuration of column in customer portal.

https://support.atlassian.com/jira-service-management-cloud/docs/customize-the-columns-in-your-customers-requests-list/

Thanks,

Mayur

Rian Nugraha_f7iqz8

Hi @Mayur Jadhav

thanks for your suggestion, now i can showed my Ticket Number.

Thanks
Regards
Rian

Mayur Jadhav_30osel

If the answer is helpful please hit the accept button ✅

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