I attended a series of Atlassian-held webinars recently, and I remember one of the hosts mentioning that there was an additional app that could be installed which would allow a space admin to see what their users were searching for in the search bar.
This is of particular interest to me as obviously if people are searching for articles that do not yet exist, this would point me in the right direction in terms of where the holes in our knowledgebase are, and what I should be writing about next.
Any information about such a feature would be much appreciated.