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Is it possible to get notifications sent when any bug is created?

Greg Harabedian1

Is it possible for users to configure their own accounts (or for an administrator to configure) that the specific user be notified when a bug is created within a given project? I know I can configure a specific user to receive notifications when any issue is created, but our QA person wants to know if a bug is created.

Accepted answers

Jobin Kuruvilla [Adaptavist]

The easiest thing to do would be to create a filter that lists all the bugs created in the project after the last 'X' minutes and create a personal subscription that runs every 'X' minutes.

This will send an email with the list of issues created after that last run.

All comments

Jobin Kuruvilla [Adaptavist]

The easiest thing to do would be to create a filter that lists all the bugs created in the project after the last 'X' minutes and create a personal subscription that runs every 'X' minutes.

This will send an email with the list of issues created after that last run.

Joe Pitt

If you have a bug specific workflow you can create a new event, Bug Creation, and replace the post event that fires at creation with your bug creation event. Then setup the notification scheme to notify the QA person (I suggest role) along with the other folks you are currently notifying.

Greg Harabedian1

Can I create "even triggers" (e.g. post event) in the "cloud" version of JIRA?

Greg Harabedian1

I'm just not clear on how to create an event associated with a bug creation.

Joe Pitt

Check out the links below on how to create a custom event and add a post function. The transition for the create step fires the create issue event. Delete that and add your custom event. creating an event: https://confluence.atlassian.com/display/JIRA/Adding+a+custom+event configuring post events: https://confluence.atlassian.com/display/JIRA/Advanced+workflow+configuration#Advancedworkflowconfiguration-postfunctions

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