Email the assignee (reporter) when using the Assign To Reporter Post Function

Question

Hi,

When I use the "Assign to Reporter" post function (for example, marking a bug as "Needs more info" to send it back to the reporter for details) how do I make sure that user (the reporter it's now assigned to) gets an email notification?

Currently, there's no notification to the user saying "Hey, you've been assigned this".

Thanks,

sulli · Answer

I'd expect so, yes, and I get notifications when a ticket is manually assigned to me, but not if it's assigned to me due to this post function.

Ajay _view26_ · Answer

Hi @sulli

A email notification should be going out automatically whenever the Assignee is changed. This is a default option

https://support.atlassian.com/jira-cloud-administration/docs/configure-email-notifications/

Cheers

Ajay