Jira Dashboard issue

Question

It seems when the user1 trying to access Jira project (Kanban Dashboard), Filter results : OPS-Infrastructure issues to be triaged --- no results found.

but for user2 on same project can able to view the result on same filter (OPS-Infrastructure issues to be triaged)

Fabian Lim · Answer

You have issues with the filters and you need to troubleshoot them. You have edit access to the board so check the filters on each gadget.

Here is a link that explains one of the issues on the pie chart graph:

https://community.atlassian.com/t5/Jira-Service-Management/Why-is-the-pie-chart-on-my-dashboard-throwing-an-error/qaq-p/867166

Sharan_s50q1y · Answer

Hi @Fabian Lim

from the below screenshot you can able to see the second tab (filter result)

unable to view the dashboard, both user1 and user2 having same config and permissions

Fabian Lim · Answer

Can you share the filter you are using on your board?