Edit issue field "Comments" when issue transitioned

Question

Why it is not possible  to add the field I want to edit.

Field "Comments" is missing to choose. is there a reason please ?

Thanks.

Nic Brough -Adaptavist- · Accepted Answer

Comments are not a field, they are a set of data you add to an issue.  You cannot edit comments during a transition, only add a new one

Clark Everson · Accepted Answer

@Charlie

Comments isn't actually a field. There's a different rule set. You would want to use the comment on Issue rule

Best,

Clark

Fabian Lim · Accepted Answer

HI @Charlie

Just to add to @Nic Brough -Adaptavist- ,  in the transition screens, the comments fielde is there by default all the time and that is why you cannot select the field.

Charlie_pzrs6s · Accepted Answer

thank you all for the clarification.

But how could it be possible to have default values already prefilled in the pop up "comment" field  screen when issue transitioned. ( using automation for Jira)

what I mean is that:

when issue transitioned, the popup screen of Comment field, that displays, should content a default values already prefilled.

Thanks You.