Different users see different text under the Summary field

Question

Hi,

When my colleagues and I open a Jira task, we see different text versions under the Summary field. How can that be?

This is what the other team member see: (his updates)

This is what I see (my updates)

Nic Brough -Adaptavist- · Answer

Ok, so the next test would be, using the same browser, save the html the two users are getting from the server and inspect the text that is rendering differently - is the html different?

Ofir Amitai · Answer

Hi,

I tested it with different browsers and incognito and it didn't solve the issue.

Nic Brough -Adaptavist- · Answer

My guess is that you are using different browsers, and the one your other person is using has a bug that means it is misinterpreting formatting in the pages coming from Jira.