change the 'Create Issue' default fields

kateryna_tsurya_sterlinghoffman_com

I'm not able to add 'Status' field on the default 'Create Issue' screen:

when I open Settings - Issues - Field Configuration - Configure, there is no field 'Status'

So each time when I create a new ticket - I have to open that and change status to the one I need

when I open the Create Issue - Configure fields and try to search for the Status, it says: https://www.screencast.com/t/b71pEvg6EioM

Can you please help with this question?

Dirk Ronsmans

Hi @kateryna_tsurya_sterlinghoffman_com ,

Do you mean the actual status of an issue linked to the workflow or is it a custom field?

If this is the actual status then that is normal on a create issue screen. An issue has a flow linked to it and will always be created in that first status and then you can move it thru the flow.