Agent customized email notification subject

Nathan Davies

Hi all

We've got it all sorted to email agents when new tickets are created/replies are added from end users.  I've changed it for customers under customer notifications. But this hasn't changed it for agents.

 

At the moment our agents receive the following subject line - [JIRA] ${issue.key} ${issue.summary} - does anyone know where I can change this for agents not customers?

 

Thanks

Nathan

Ajay _view26_

Hi @Nathan Davies 

Welcome to the community!  

Currently, Jira Cloud does not offer a way for you to customize the look and feel of your email notifications.

Cheers

Ajay