Is there a report for issues that remain in each flow status beyond a pre-defined duration?

Question

I'm looking for a report or dashboard gadget that shows the issues that have remained in a flow status column beyond a preset time interval, i.e.: Issues that have been In Progress for more than 5 days. I've also looked into creating a rule for this, but haven't yet figured it out.

Since Kanban is workflow-centric and is focused on streamlining workflow, I believe that such a report/indicator/gadget would be central to managing those issues.

Fabian Lim · Accepted Answer

Hi @John Tucci

Out of the box you won't find any gadgets.

One tool that could do this would be the eazybi reporting. You can easily use a calculation to show tickets that are older than 5 days.

You can also use a scheduled rule with jira automation that checks whether tickets in certain statuses have been there for more than 5 days with a jql.

Regards

Mehmet A _Bloompeak_ · Accepted Answer

Hi @John Tucci ,

For this exact need we developed Status Time Jira app. It provides reports on how much time passed in each status. By grouping statuses you can get resolution time(E.g from new status to done status). You can also export the report as CSV.

Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days. It has various other reports like assignee time, status entry dates, average/sum reports by any field(eg. average in progress time by project, average cycle time by issue creation month). And all these are available as gadgets on the dashboard too. Here is the online demo link, you can see it in action and try without installing the app.

If you are looking for a free solution, you can try the limited version Status Time Free. Hope it helps.

Daina Tupule eazyBI · Accepted Answer

Thanks @Fabian Lim for suggesting eazyBI.

Here is an example report in our demo account where you can see the average time in status and count of issues that were in status for some time interval.

We also have a dashboard with Kanban reports in the same demo account.

Daina / support@eazybi.com

Rahul_RVS · Accepted Answer

Hi @John Tucci

As an alternative you can also try out our plugin,

Agile Tools : Epic Tree & Time in Status

The add-on provides the time spent in each status for the entire lifecycle of the issue. You can also combine your statuses to define your Resolution time and also extract the transitions history of the issues. Along with various Issue stats reports, you get additional features like Epic Hierarchy, Links Hierarchy & Worklogs Report to track the project's progress. The main features of the app are as below

* More than 8 types of Time in Status Reports. Excel Export available for all status reports.* Time in Status
* Time with Assignee
* Time in Status with Assignee
* Time with Assignee per Status
* Status/Assignee Count
* Multiple Transition Reports
* Avg Time reports

* Epic Hierarchy / Sum Up (Standard Jira Hierarchy Epic -> Story -> SubTask)
* Link Hierarchy / Sum Up (Hierarchy based on your issue link, upto 10 level deep)
* Worklogs Report
* Timesheet Entry screen

Emre Toptancı [OBSS] · Accepted Answer

Hello @John Tucci

Our team at OBSS built Timepiece - Time in Status for Jira app for this exact need. It is available for Jira Server, Cloud, and Data Center.

Time in Status allows you to see how much time each issue spent on each status or assigned to each assignee. You can also pick individual statuses into Consolidated Columns to see metrics like Resolution Time, Ticket Age, Cycle Time, or Lead Time.

You can calculate averages and sums of those durations grouped by the issue fields you select.

The best part is: you can filter issues based on these values. For example, you can see issues that were in In Progress for more than 5 days.

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.

Using Time in Status you can:

* See how much time each issue spent on each status, assignee, user group and also see dates of status transitions.
* Calculate averages and sums of those durations grouped by issue fields you select. (For example, see average InProgress time per project and per issue type.)
* Export your data as XLS, XLSX, or CSV.
* Access data via REST API. (for integrations)
* Visualize data with various chart types.
* See Time in Status reports on Jira Dashboard gadgets

Timepiece - Time in Status for Jira

EmreT

Julia Shcherbyna _SaaSJet_ · Accepted Answer

Hi @John Tucci

Are you still looking for a decision? As an alternative, try add-on Time in Status for Jira Cloud, developed by my team.

It allows creating reports based on the status time of your issues. To see critical values you can sort by calculated values and Smart view feature to mode to highlight values on the page. It helps quickly notice and analyze values that are higher than others.

Also, you can export data for more detailed data analysis.

You can try how it works with an online demo.

Kind regards,

Julia