multi-edit ticket_bug report

Question

After I edited the description of a ticket and save successfully, and reopen the ticket again the next day, I can view the edited content if I open the ticket. But once I click the description area and want to edit it again, the content would turn back to the previous version instantly. I tried to refresh my Jira board but it's useless. What should I do to edit my ticket again successfully?

Piyush_Annadate · Answer

Hi, Kindly raise an request to Atlassian; as it turns out to be an indexing problem; you can ask JIRA admin to index your project.

Benjamin_tmh9yg · Answer

Hi @Kelly Chang ,

I just tested in my own cloud setup and it seems fine. Each time  I edit and click save...the  new changes appear. I know if you just edit and accidentally miss the save the content will revert back.

-Ben