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Issues - assignee list

Aaron Kennison

Using Issues, I only see myself and unassigned when initially selecting Assignee; when I select the link at the bottom of the list "show all" I get the results shown below. I have an admin role but cannot determine why the assignee list is behaving as it is.

Screenshot 2021-09-28 090411.png

Accepted answers

Adam Rypel _MoroSystems_

Hello @Aaron Kennison ,

check your permission scheme - Assign and Assignable permissions, to be specific. Maybe there are no users, with Assignable permission or you do not have Assign permission.

All comments

Adam Rypel _MoroSystems_

Hello @Aaron Kennison ,

check your permission scheme - Assign and Assignable permissions, to be specific. Maybe there are no users, with Assignable permission or you do not have Assign permission.

Aaron Kennison

Thanks for the suggestion Adam; I was reviewing this; we have our group listed in both assignable and assign... when I select the options below I see where, for example, I could select Group, then ideally select our Group, but the only option is "Public". I think there may be a more comprehensive list of permissions that need to be established.

Screenshot 2021-09-28 090411.png

Adam Rypel _MoroSystems_

Hello @Aaron Kennison ,

Are you using Jira Software or Jira Service Management project?

Adam

Aaron Kennison

Hello Adam,

Another Jira admin in my company figured out which permission needed changed to allow visibility; I didn't get the details from them. Thank you for trying to contribute to my situation.

poojakonidena

I am also facing the same issue where i am unable see few team members in assignee list of JIRA , can anyone suggest the resolution to this issue

Adam Rypel _MoroSystems_

Hello @poojakonidena ,

same as mentioned above, do they have Assignable permission? Are they Service Desk Agent, if it is service desk project?

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