Disable two-step verification failure

Question

Yang_ Chen · Answer

Hi DPK J

Thanks for your reply.

I tried to clear the cache and used different browser, but it still doesn't work.

DPKJ · Answer

@Yang_ Chen Welcome to the community

You need to add something more here, because based on what you have share this can be a problem of,

*  Browser cache* Refresh/Reload page
* Try different browser

* Some issue with Atlassian API* Check outage page, and try after sometime

* Issue with your account state* this is highly unlikely