Screen freezed in edit mode

Question

1. Login to the confluence system,
2. Click Create new page,
3. The page show properly but the loading never stop.
4. Click the inspection shows the following error:
"The connection to wss://wikidocs.services.atlassian.com/activationid-services/9eb65e24-ad60-4d1f-b6cd-66ea99fc2d74/synchrony/v1/bayeux-sync1 was interrupted while the page was loading."
5. Inspecting the network of connection to bayeux-synbc1 shows the following header:
"X-Xss-Protection: 1; mode=block"

The screen is freezed then and we cannot do anything

Kishan Sharma · Answer

The issue has been resolved now by Atlassian and the service is operating normally.

Kishan Sharma · Answer

Welcome to Atlassian Community @Cloudgen Wong

There's currently an active incident where users are unable to create and edit confluence pages that is impacting all the Confluence cloud customers. Atlassian will provide more details within the next hour.

Sagar Mahajan_d8sqh7 · Answer

Hi @Cloudgen Wong There is an active incident from Atlassian for this, please follow the below link for further updates.

https://confluence.status.atlassian.com/