How to show custom field in specific statuses only, hide the rest of the time

Nives Kolaric-Penman

Hello, 

I'm trying to make a custom field "Reason for Decline" visible only when the Epic is in a specific status (Declined or Declined by Investee). It should be invisible the rest of the time to the user. Is there a way to do this natively in Jira without plug-ins or add-ons? 

Many thanks

Taranjeet Singh

@Nives Kolaric-Penman Since you are using Jira Cloud, I don't think you have ScriptRunner behaviours feature available in ScriptRunner Cloud add-on.

This is my suggestion that you can do natively in Jira Cloud:

Create your new custom field and add it only to the Transition screens (linked to the transitions that lead to Declined and Declined by Investee statuses in the Epic workflow). Also make that field required on the transition screens (possibly, using a out-of-the-box validator on these transitions)

This way, the field will be captured while declining the Epic and will have a value displayed on the view screen after that. (I am assuming bothe Declined and Declined by Trustee are the last statusus (i.e. 'Done' category statuses) of the Epic workflow and it cannot be reopened after that).

Let me know if that helps!