Adding fields and drop-down options to ticket descriptions

Julian Gray

Hello all,

When making a JIRA ticket and filling in the description is there any way to add drop fields or preset fields?

I often have to copy and paste questions when making a new ticket in the description, and it would be helpful to have all questions already appear and drop-down options.

This would accelerate ticket creations and reduce manual input.

If anyone has any tips it would be appreciated!

 

Thanks!

Trudy P Claspill

There is not built-in functionality to create multiple "templates" for the Description field, but there are marketplace apps to which you could subscribe that would add that functionality.

Here is just one of them

 

Description Templates for Jira Cloud

 

Disclaimer: I have never used this app, and it may not be the only one that provides the functionality. It is simply the first one that came up when I searched.