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Analytics - Are Anonymous user views able to be seen too?

Adam Voakes

Does the Analytics module allow you to view space, page usage data for not only known users but also visits from anonymous users too - so for example, where I have made a space public, can I see how many visits the space and its pages have from anonymous users?

So for example in the Page Analytics examples I have seen, there only ever seems to be data related to known users, however would be great to be able to see how many anonymous user visits there has been too - or is there another way to obtain this information to consider - maybe an AddIn someone could suggest?

Accepted answers

Hana Kučerová

Hi @Adam Voakes ,

yes, data for anonymous users are available (new user Anonymous appears in the statistics, if somebody, who is not logged in, do some activity in your Confluence).

All comments

Hana Kučerová

Hi @Adam Voakes ,

yes, data for anonymous users are available (new user Anonymous appears in the statistics, if somebody, who is not logged in, do some activity in your Confluence).

Helen Griffith_hu6qhc

Hi @Hana Kučerová

Where can I see this data?

Thanks!

Helen

Hana Kučerová

Hi @Helen Griffith ,

you can find everything about the Analytics here. There are several places, where they are available.

Helen Griffith_hu6qhc

Does that include anonymous user activity? That is what I am after... I don't want to change my Confluence plan (we currently are on the standard plan, it looks like analytics are available only for premium or enterprise plans) only to find that I still can't see anonymous data. Nothing in the pages you linked to mentions anonymous data.

Thank you!

Aron Gombas _Midori_

You can also use the Better Content Archiving app to collect analytics, including the views by anonymous users.

Those are list as a single "proxy" user called "Anonymous" when analyzing the views of a given page:

Similarly, you can feed the anonymous user's analytics to other mechanisms implemented by the app. For example, you can set all pages not viewed by anyone (including anonymous users) for N days to "Not viewed". Then you can get a content status report on these, send notifications about these, automatically archive these, etc.

(Discl. this app is a paid and supported one developed by our team. Free for 10 users.)

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