nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Take a date from a ticket summary and apply to Due Date

Mark Cartwright

Hello,

We have a form for new starters that comes into on prem jira.

In the summary of the ticket the start date is populated by the form.

Is there a way using automation to take that date and populate the Due Date field please?

Many thanks in advance,
Mark

Accepted answers

Bill Sheboy

Hi @Mark Cartwright

Do you have automation for Jira installed in your instance? If so, you should be able to parse out the date from the summary and use it to see the Due Date.

If not, there is a free (lite) and paid (pro) version of the automation rules, and you could discuss with your site admin about adding the feature.

Kind regards,
Bill

All comments

Bill Sheboy

Hi @Mark Cartwright

Do you have automation for Jira installed in your instance? If so, you should be able to parse out the date from the summary and use it to see the Due Date.

If not, there is a free (lite) and paid (pro) version of the automation rules, and you could discuss with your site admin about adding the feature.

Kind regards,
Bill

Mark Cartwright

Hi Bill,

Thanks for the quick response.

We do have automation for jira installed and that's what I'm hoping to use but I have no idea how to parse the date out from the summary.

Can you advise or point me to info on how to do that please?

Kind regards,
Mark

Bill Sheboy

Mark, I can try to do both!

If you provide examples of your summary, the community can give you ideas how to parse that with a rule.

Next, here are links to the server documentation for automation rules, the template library of rules, and a large list of automation references:

Mark Cartwright

Bill, thanks again for the response!

Unfortunately not been able to find what I need from the documentation you kindly gave me so here's the example of what I'd like to do.

The Summary of the ticket will always be in the same format as it's created by a mail sent via Power Automate. The summary looks like this:

New Hire Form for *user's name* - *universal date format*

For example:

New Hire Form for Joe Bloggs - 2021-10-15

What I'd then like to do is use automation for jira to look at each newly created ticket, take that universal date and populate the Due Date field with it.

Would love to know how please.

Many thanks,
Mark

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

automation