How to customize email template to show display custom fields

Marek_0ppdfr

Here's part of the email template:

<div class="jsd-reply-marker-hint">
Reply above this line.
</div>

<div class="jsd-message-content">
${message.content}
</div>

${issue.summary}
${issue.description}
$issue.getCustomFieldValue("customfield_10083")
$issue.get("customfield_10083")
${issue.getCustomFieldValue("customfield_10083")}

 

The email does not show data from the custom field but instead just show the below:

—-—-—-—

Reply above this line.

[The content of your notification rules appears here.]

Not enough traction in sand

The body's material is too smooth. The droid has trouble getting traction, especially when trying to roll up or over obstacles.

$issue.getCustomFieldValue("customfield_10083") $issue.get("customfield_10083") ${issue.getCustomFieldValue("customfield_10083")}

Is it possible to add custom fields to email template? If yes, how?

Angélica Luz

Hello @Marek,

Thank you for reaching out to Atlassian Community!

When it comes to customer notifications, currently, it’s only possible to add the details that are available on the drop-down “Insert variable”.

With this said, it’s not possible to add custom fields to the email template.

There is a feature request suggesting the implementation of this ability:

• Ability To Add Custom Field Values to Customer Notifications

Please, click on vote and also watch the ticket above to receive updates from our product managers.

Kind regards,
Angélica