Cant load the roadmap

Question

Hi 
I'm using JIRA cloud for one my project.  With this query in board setting  "project = GYMXS ORDER BY Rank ASC" I can access all the features + roadmap. However, when I change the board default query as "project = GYMXS and issuetype in (Bug, Epic, Story, Task, Sub-task) or "Epic Link" not in (GYMXS-75) ORDER BY Rank ASC"  roadmap  is not working. it says

Any idea?

John Funk · Answer

Hi @Nawoda Herath  - Are you still having a problem with this?

Jack Brickey · Answer

I believe that the error is within your query. Specifically the “…or "Epic Link" not in (GYMXS-75)”. Since this bit falls outside any parentheses controls it would result in issues outside of the project.

as an example if you were to enter the following in the Advanced search you would most certainly get issues from many projects.

Epic Link" not in (GYMXS-75)

With that conveyed, try this…

project = GYMXS and (issuetype in (Bug, Epic, Story, Task, Sub-task) or "Epic Link" not in (GYMXS-75)) ORDER BY Rank ASC

Pramodh M · Answer

Hi @Nawoda Herath

Check the Board Configuration Once and Create a new Roadmap by selecting a Board.

It should work.

Thanks,
Pramodh