How to update subtask assignee when master ticket is assigned?

Question

For complex tasks with multiple steps we are creating a master ticket with subtasks.

When the master task is assigned, we would like all subtasks to automatically be assigned to the same person.

Similarly, if the master ticket is re-assigned then we would like all subtasks to be automatically re-assigned to the same person.

Is this possible with JIRA?

Roberto Miasack_13nx52 · Accepted Answer

Hi, @David Dean

This is totally possible with Jira, below are the settings you need to do via automation for jira.

Cheers!

Alex Koxaras -Relational- · Accepted Answer

Hi @David Dean

You can do that by using Jira automation and is quite easy.

* Go to your project > project settings
* Click automation
* Create a new rule
* See the relevant components from the image below:

I would suggest that you read the following articles and documentation:

* https://www.atlassian.com/software/jira/guides/expand-jira/automation
* https://support.atlassian.com/jira-software-cloud/docs/create-and-edit-rules/