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Inactive Reporter

Charlie Talbott

Any reason someone who is "reporting" issues shows as inactive? Is there a way to re-activate them?

Charlie Screenshot 2021-09-17 091807.png

Accepted answers

Try to go to admin > user management > users and find Gregory then reactivate there.

Mayur Jadhav_30osel

Hi @Charlie Talbott

For this you need Jira Admin Permission.

Then go to the setting cog---> User Management-->> Search for User name--->> The click on Edit--->> Make it Active.

Thanks,

Mayur

All comments

Try to go to admin > user management > users and find Gregory then reactivate there.

Mayur Jadhav_30osel

Hi @Charlie Talbott

For this you need Jira Admin Permission.

Then go to the setting cog---> User Management-->> Search for User name--->> The click on Edit--->> Make it Active.

Thanks,

Mayur

indeed

Charlie Talbott

Thank you. That did the trick.

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