Hi Hoping someone can assist me. I have a field called "Submitted by" in several projects. Originally, it was listed as a required field. I followed the steps to make the field optional. I went to issues, then field configuration, selected the field and saw the "required" "optional" option. I noted that the little "Required" test was next to the field name so I do know that it was required. I then changed the field to optional and the little required text disappeared.
Done...right? Wrong. My field is still required. The little star is still showing in my projects and the field is required. yet, it is still not showing the required text in the configuration screen mentioned before. Any idea why this is happening and how to make the field optional. Thank you.