Jira Dashboard and report error

Question

Hi Team,

Has anyone faced a similar scenario? For a client, We have 3 Jira projects and I have created a Dashboard that has details about all the 3 projects. I have added 2 new team members recently and they are having access to 2 of the 3 Jira projects so when they view the dashboard the gadgets are showing an error message since they don't have access to one of the projects and they are not allowed to get access to the project as well.

How to mitigate the situation.

Arun Veluchamy · Answer

@Mayur Jadhav Thanks Mate, I have set up a new dashboard with 2 projects data alone and granted them access but it didn't solve my actual problem since I need to create a new dashboard for the two new users alone.

Mayur Jadhav_30osel · Answer

@Arun Veluchamy  you can tell me the configure their own new dashboard as per their requirement.

Which will not affect any of the dashboard.

Arun Veluchamy · Answer

Hi @Mayur Jadhav  Thanks for your reply,

You are almost right. To help you to understand my problem statement, I have 3 projects data in my dashboard and 2 members have access to only 2 projects. I have granted them access to the dashboards and they can view Dashboards but gadgets inside the dashboard are not working since they don't have access to the third project.

Is there any possible workaround that the new team members can see 2 projects data alone in the dashboard and the rest of the team members can see all the data in the Dashboard?