Getting offline message in every minute while editing/updating any confluence page

Question

Hi,

I'm trying to edit/update a page and getting a message that "we have lost connection to you so we have disabled editing to prevent any issues .You will be able to edit once we reconnect .Trying re-connecting....

I have checked this with my colleagues and they are also encountering the similar issue.

We are currently working from home with a stable internet (fiber ) connection. I have also attached the screenshot of the message I'm getting for your reference.

Please advise.

Thanks,

Jitendra

Ajay _view26_ · Accepted Answer

Hi @Jitendra Bisht

Welcome to the community😃

It seems really strange!

Can we try by clearing our all cookies if the issue issue still persist ?

Cheers

Ajay

Kishan Sharma · Accepted Answer

Hi @Jitendra Bisht Welcome to the Atlassian Community!

Have you tried clearing your browsers cache ( clear data for "Cookies and other site data" and "Cached images and files.). If that is not helping too, I would suggest reaching out to Atlassian Support for further help.