Does a view only user require registering or a license?

Question

Hi Atlassian community,

I am a complete novice to the JIRA licensing model and need some help.  I have the following scenario:

I have 3 scrum teams working on a project totaling 30 users who need full access to the project board.  There will also be approx 50 customers who will need view only access.

My questions are:

a) Do customers require a JIRA license to have a view only access to the project board?

b) Will a standard license do for what I need or should I go for the premium license?

Your help would be greatly appreciated.

Kind regards,

Zaheer

Gaurav_0av1h6 · Answer

Hello @zaheer_akhtar

As @John Funk informed that to see the board, a license is required. Alternatively, you can filter the result set and send it to the customer base as an email. This can be scheduled and would not require licenses.

John Funk · Answer

Hi @zaheer_akhtar  - Welcome to the Atlassian Community!

a) Yes, users would require a license to be able to see the board.

b) Standard license would work fine.