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Can you change the position of the created date of the jira issue?

Marieke Cozijnsen_tkm8f8

Currently the created date of an issue is at the right bottom corner. We would like it on the left top side. Is this possible?

Accepted answers

Alex Koxaras -Relational-

Hi @Marieke Cozijnsen

If you are referring to this created date

then the answer is unfortunately no. You can't change its position. As a workaround what you can do is:

Create a custom Date Picker field e.g. "Issue Created On"
Place this field on the appropriate screens (view screen)
Go to the workflow
- Click edit
- Click Create transition
- Click post functions
- Add post function
- Update Issue Custom Field
  - Select your newly created custom field and as a value place %%CURRENT_DATETIME%%
And adjust its position to be on the top side

Now this field will always be on top. Keep in mind that users are eligible to pin their fields on the top of the issue.

All comments

Jose Luis Gaitan

You can order the fields in the corresponding screen. Maybe you can have some help in the following links:

https://support.atlassian.com/jira-cloud-administration/docs/manage-issue-screens/

https://confluence.atlassian.com/adminjiraserver/project-screens-schemes-and-fields-938847220.html

https://support.atlassian.com/jira-software-cloud/docs/configure-field-layout-in-the-issue-view/

Alex Koxaras -Relational-

Hi @Marieke Cozijnsen

If you are referring to this created date

then the answer is unfortunately no. You can't change its position. As a workaround what you can do is:

Create a custom Date Picker field e.g. "Issue Created On"
Place this field on the appropriate screens (view screen)
Go to the workflow
- Click edit
- Click Create transition
- Click post functions
- Add post function
- Update Issue Custom Field
  - Select your newly created custom field and as a value place %%CURRENT_DATETIME%%
And adjust its position to be on the top side

Now this field will always be on top. Keep in mind that users are eligible to pin their fields on the top of the issue.

Marieke Cozijnsen_tkm8f8

@Jose Luis Gaitan unfortunately i cannot find the created date to change position, the one that @Alex Koxaras -Relational- points out

Marieke Cozijnsen_tkm8f8

@Alex Koxaras -Relational- can this custom field then always automatically be filled with the information from the created date? or would you then need to fill it manually

Alex Koxaras -Relational-

Aahh.. My bad. I forgot to place the important bullets. Let me edit my proposal

Bill Sheboy

Hi @Marieke Cozijnsen

Yes, and...to what Alex notes:

Here is a suggestion to make the position of those date fields configurable/pinned, and you may watch/vote for it to see progress: https://jira.atlassian.com/browse/JRACLOUD-70098

Kind regards,
Bill

Peter Arnold_wyqc1a

Can this please be made into a feature request? Among the very first and most importan things I want to see when I view an issue are the created date and update date. The new issue view tour celebrates pinning the fields as one of only 4 major points it tells us about:

Image 558.png

Sadly though, I do now have to scroll through a long list of fields (which I didn't in the old view) to find those that are among the most important to me on every issue!

In the old view, the key dates are right there when you view the issue:

Image 561.png

In the new view, we have to scroll through a long list of fields to see them:

Image 559.png

And they are different from the other fields so we can't pin them to the top.

Bill Sheboy

Hi @Peter Arnold

Please see the suggestion I noted in response to the original question: https://jira.atlassian.com/browse/JRACLOUD-70098

You could add more details to that one, such as pinning the fields, or create a new suggestion specifically for that idea.

Kind regards,
Bill

Peter Arnold_wyqc1a

Hey @[deleted]thanks for that--I would love to do as you suggest, but when I view the linked suggestion, it is not enabled for me. I want to upvote it, and I want to add a link back here, but upvote is disabled (unresponsive/inactive) and there is no way to add a comment. If you're able to add a link back here, I'd appreciate it. Regards, Peter

Peter Arnold_wyqc1a

Never mind, it thought I was not logged on on that tab.

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