User unable to edit Upcoming Sprint but he is able to edit current sprint.

Question

Hi All,

One user in my Org had Project Admin rights, he is able to edit the current open sprint but when he tries to edit Upcoming sprint the no option displayed and 'Start Sprint' button is  grayed out.

* User has manage sprint permission.
* Project Board and filter restricted to only one project and user has permission to view board filter.
* Board was associated with only one project and "Projects in board" shared with one.

Not understanding what could be the issue can any one please suggest. Thanks

Regards,

Rajesh.

Rajesh Konda · Answer

Found solution, Actually the sprint name was used on other projects too found after searching on JQL filter with sprint name. So sprint became Shared sprint that caused user blocking the sprint.

Thanks you all for your support

Jose Luis Gaitan · Answer

Try to add Manage Board permission

Rajesh Konda · Answer

Hi @Jose Luis Gaitan  Thanks,  yes parallel sprint is enabled other sprints are running but users who had manage sprint permission, they were unable to start or edit or close sprints, this happens only for few sprints not for all.

User has browse project permission and i think if he doesn't have it he won't have able to view board and yes he had all permission Transition, Resolve, Manage sprint.....