Hi all,
I added a transition screen to encourage people to add a comment on a specific transition (to explain why they put a ticket in the "Waiting" status).
-create a screen containing a custom field and comments (by default).
-edit workflow to bind this new screen to a transition
-add validator (field required validator) on comment field
-publish the workflow
It works well from the ticket view : a pop shows the transition screen with the comment field, but it does not work from the Active Sprint board view. I mean when drag and dropping the ticket in the Waiting Status area of the swimlane, the error message is shown but the screen pop up does not show up.
Most of the team uses the active sprint view, so this is annoying.
Thank you