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"Issue Security" missing from my project sidebar (trying to assign a security scheme)

Pat Q

I don't see "Issue Security" in my sidebar. Documentation says it should be there, any guidance on this would be great thanks

Docs say:

"Assign an issue security scheme to a project

Go to your project and click Project settings.
Select Issue Security from the project settings sidebar."

My sidebar:

Accepted answers

John Funk

Hi Pat,

That's because this is a Team-managed project and issue level security is not available for those project types. You should still see the Issue Security option for Jira Work Management and Company-managed projects, but you will not be able to change them with the Free account.

All comments

Robert Wen_Cprime_

According to the docs here, if you're on the free level, issue-security level is not available to you.

https://support.atlassian.com/jira-software-cloud/docs/manage-how-people-access-your-team-managed-project/

Mayur Jadhav_30osel

Yes @Robert Wen_Cprime_

You are correct. @Pat Q please check if your in free/trial license you will not get issue security.

John Funk

Hi Pat,

Pat Q

ok - i saw this which said it does. \

jira owns this snippet, that sucks that they are fiiling to keep it current. just wasted some time here. wonder when they yanked it, seems to be a lot of reneging going on with atlassian.

thanks @Robert Wen_Cprime_ @Mayur Jadhav

John Funk

Your snipped refers to Jira Service Management. Your project is a Team-managed project. I not aware of Team-managed projects ever having issue level security.

Pat Q

Thanks @John Funk clear as mud, but at this point it's clear to me that whatever we are on we are not getting issue level security .

John Funk

Bottom line is that Issue Level Security is not available for Team-managed projects.

You will need to create a Company-managed project or Jira Work Management project to be able to have issue security show up.

But again, you will not be able to apply it if you have a free account.

Roland_xpxfe7

We are no longer on a free plan, but we were at some point. How do we get off the "free level" and enable issue security levels?

Roland_xpxfe7

https://support.atlassian.com/jira-software-cloud/docs/migrate-between-team-managed-and-company-managed-projects/

Well this is a cluster f--k

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