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I can't create a plan in the Sandbox

Danno

I have a Jira Cloud Premium license but I can't create a plan in a test project that I have in the Sandbox. Is that feature locked out?

Accepted answers

Mohamed Adel

Hi @Danno

Do you receive an error message or you can't see the plan menu ?

Regards,

Mohamed Adel

All comments

Mohamed Adel

Hi @Danno

Do you receive an error message or you can't see the plan menu ?

Regards,

Mohamed Adel

Danno

No, just a link to a documentation page. Here is the screenshot. I've tried logging out of my instance and logging back in but it still doesn't work on any project in the sandbox.

Screenshot 2021-09-12 173452.gif

Mohamed Adel

Then you should review your permission , you should have Jira Software administrators access please review the following article

https://support.atlassian.com/jira-software-cloud/docs/set-permissions-in-advanced-roadmaps/

Danno

@Mohamed AdelI'm the org & site admin. I can create plans in my regular jira instance, just not in the sandbox. I suspect that Atlassian doesn't make it available in the sandbox but I can't find that stated anywhere.

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