Some people can't see my schedules

Question

I am using the RickSoft WBS Gantt-Chart addon.

I have created a schedule. One person, not on the project, but an administrator, can see my schedule.

Other project managers, on the project, listed as owners of the schedule, and also administrators, can't see the schedule. I can see schedules that they create.

So: Question: How do I make my schedules visible and accessible to the other project managers on my team?

Jana Diamond · Answer

Hanna -

Yes, the users have access to the filters. I thought about that one too.

I'll send in a support ticket

Thanks!

MINAMISAWA Hanayo[Ricksoft] · Answer

Dear Jana,

Have you created new Gantt-Chart from Jira filter?
If so, there is a possibility that the filter doesn't have the view permission to share the filters, could you grant the view or edit permission of the filter to the group?

If you can't resolve by yourself, it would be better to raise the support ticket.
https://ricksoft-support.atlassian.net/servicedesk/customer/portal/3/group/46

Hanna,