I have a Jira Service Desk with multiple issue types using the same workflow, field config, and screen scheme.
I have fields hidden when they are not needed on certain issue types.
When I manually create an issue from the service desk portal or from within the Jira platform everything looks great. Fields I have hidden are hidden and issue looks as I expect. When I import a csv with multiple issues two fields that are hidden are always showing even though I have them set as hidden.
Can someone please tell me if they have any idea what might be different about those fields? Doesn't matter what issue type I bulk import it happens even if I change that. It is only this project where this is happening.