Getting Error after sign in- Need Admin Approval

Jonan Dsouza

Some users are getting error after signing into Jira.

They get the prompt saying "Need Admin Approval" and get 2 option

Option 1: Have an admin Account? Sign in with that account.

Option 2: Return to the application without granting consent.

The users were able to access the Jira account till yesterday and the admin has not changed any settings.

Kindly confirm what is to be done.

Attaching below screenshot for your reference.

KAGITHALA BABU ANVESH_z1zl10

The below from Atlassian documentation.

https://support.atlassian.com/user-management/docs/approve-or-deny-product-access-requests/ 

The access requests page provides an overview of all requests made for access to your products.

To approve or deny requests from the access requests page:

Go to your Admin at admin.atlassian.com.

From your organization, select Products from the header.

From the left side of the page, select the site's name and URL > Access requests.

To approve a user's request, click Approve now. To deny a user's request, select the 3 dot icon > Deny access.

The review access request screen provides extra information about a specific request.

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To approve or deny requests from the review access request screen:

Go to your Admin at admin.atlassian.com.

From your organization, select Products from the header.

From the left side of the page, select the site's name and URL > Access requests.

Select Review request on any request you would like to find out more about. The review access request screen will appear.

To approve the request, select Approve now. To deny the request, select the arrow next to Get more info > Deny access.

You can also find the review request screen by selecting Review request in any access request-related email you receive.

 New users need to have both a verified email address and an Atlassian account to make a request or join your products. If you're not sure who a requesting user is, you can always deny their request. When you deny a user this way, they can't request access again.

 

Recently I seen same kind of post in community, it is resolved by accepting the access request as above.

They mentioned as above,

 

Thanks,

Anvesh