Transfer of products and authentication

Question

Hi Team,

We have been acquired by a parent company and looking to transfer our confluence instance over to their Atlassian organization in order to have a single point of account management and to allow all users access to both instances using their original identities (domains).

It looks like this is possible by transferring products to a new organization and then claiming the domain in the new organization and claiming the users and I have reviewed the documentation on those pieces.

My question here is to see if it is possible to have multiple authentication methods in one organization? for example, our company uses GSuite integration for authentication, and our parent company users Auth0. Is it possible to still be able to provision users for our moved domain in Gsuite and also have the Auth0 integration in the existing organization?

Chris Price_zv7r3w · Answer

Thanks @Benjamin

Further to this do you know if the users from the domain we are transferring will be able to access the confluence in the org that they are joining with their domain accounts and vice versa?

Eg: acme.com is being transferred to the org that contains omega.com

Will user@acme.com be able to access the omega confluence spaces? and will user@omega.com be able to access acme confluence spaces? or are there additional licensing requirements?

Thanks

Chris

Benjamin_tmh9yg · Answer

Hi @Chris Price ,

It is possible with Atlassian Access. Here's the documentation:

https://support.atlassian.com/security-and-access-policies/docs/configure-saml-single-sign-on-with-an-identity-provider/

It is done through setting up multiple policies. However, based on documentation, the intention is for testing with a smaller group and eventually rolling out the same SAML SSO for the whole organization.

hope this helps.

-Ben