Exporting from BigPicture

Question

Hi @Anna-BigPicture

We have recently purchased the BigTemplate add on to BigPicture Enterprise to export our work to MSP and this works really well.

However, I have been asked if we can export the page as a PDF copy (similar to print screen) but it cannot just be as easy as print screen your current view as the hierarchy is large and requires you to scroll down the page. Is there a functionality to enable me to do this rather than using the PDF export to MSP which is not as visually pleasing.

Thank you.

Michael Kornatzki · Answer

Hi @Anna-BigPicture

> Please see the instruction here.

I can not see the page -> permission denied

Do you have another link? I am interested in exporting to pdf.

Kind regards
Michael

Alasdair McKie_04423c · Answer

Thank you @Anna-BigPicture that is really useful. I have passed this to our technical team to see if it is something we can enable.

Thank you again.

Anna-BigPicture · Answer

Hi @Alasdair McKie

To access export to pdf image, there is the additional configuration needed. Please see the instruction here.

In case of further issues with PDF exporting, please raise a ticket via our Service Desk, providing us with more details (preferably supported by screenshots of export diagnosis, see my reference image below). This will allow our product specialists and developers to investigate your instance.