Project Time reporting at Task level

Question

For a Kanban project with multiple "In Progress" statuses, the Product Owner wants to see time spent on Tasks at the status level.  Has anyone done this before? Was there an Add-in that enabled or how were you able to solve?  Thank you in advance for your time and help, it is appreciated.

Emre Toptancı [OBSS] · Answer

Hello @Chris Tetzlaff

The data is available in each issue's history but Jira does not have an out-of-the-box feature to give this to you as a report. You will probably need to use a marketplace app.

Our team at OBSS built Timepiece - Time in Status for Jira app for this exact need and it is available for Jira Server, Cloud, and Data Center.

Time in Status allows you to see how much time each issue spent on each status or assigned to each assignee. You can also combine statuses into consolidated columns to see metrics like Development Time, Ticket Age, Cycle Time, or Lead Time.

You can calculate averages and sums of those durations grouped by issue fields you select.

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well.

The app has custom calendar support. For each report type you can define your own calendars with your own working days, working hours, holidays and timezone.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.

Using Time in Status you can:

* See how much time each issue spent on each status, assignee, user group and also see dates of status transitions.
* Calculate averages and sums of those durations grouped by issue fields you select. (For example, see average InProgress time per project and per issue type.)
* Export your data as XLS, XLSX, or CSV.
* Access data via REST API. (for integrations)
* Visualize data with various chart types.
* See Time in Status reports on Jira Dashboard gadgets

Timepiece - Time in Status for Jira

EmreT

Yuliia_Borivets__SaaSJet_ · Answer

Hi @Chris Tetzlaff

You can try Time in Status for Jira Cloud developed by my team. This add-on allows you to get status time reports on the issue level. Here is an example:

Hope you find this add-on helpful. Try how it works in the demo version without installing the app.

Bill Sheboy · Answer

Hi @Chris Tetzlaff

What problem is your product owner trying to solve with this information?  What would they do if that had that information now?

Knowing the answers to those questions may help guide you in the solution approaches you try, confirming how well they can help.

For built-in options which do not require additional marketplace apps for purchase:

* Jira's interpretation of a Control Chart.  Please look at this documentation for how to use and interpret it: https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-control-chart/
* Dashboards have a average time in status gadget
* Jira boards for company-managed projects have a "days in column" indicator, which can be hovered over to see more details

Best regards,
Bill