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Assignee list doesn't show the whole team

Dave Cowing

I'm using Jira in the cloud (team-managed, next generation I believe). When I go to assign a task, I don't get all team members showing on the assignee list. I have 7 members of the team and only myself and one member of the team show up for most of the issues, a second team member shows up for some issues. These tasks role up to epics. Are there rules/permission in how Jira populates that drop down?

I'm new to Jira, so suspect this is an easy tweak somewhere.

Thanks,

Dave

Accepted answers

Alex Koxaras -Relational-

Hi @Dave Cowing and welcome!

Kindly define "team". If by that you mean that you went from the header menu, then on People, and then you created a team there, then you will not find any member on your dropdown list to assign them issues.

You have to add them to the project
Project Settings -> Access
Add People
Give them the Member role

All comments

Martin Bayer _MoroSystems_ s_r_o__

Hi @Dave Cowing welcome on the community. User must have role Member to be able to be assignable user in Team managed projects.

You can check the configuration in Project's settings -> Access

Dave Cowing

Thanks @Martin Bayer _MoroSystems_ s_r_o__ ! As we're still in the evaluation phase and on the free version, all users have Administrator roles.

Alex Koxaras -Relational-

Hi @Dave Cowing and welcome!

You have to add them to the project
Project Settings -> Access
Add People
Give them the Member role

Dave Cowing

Thanks @Alex Koxaras -Relational- ! Yes, the team have been added to the projecdt via the Project settings -> access page. As we're still evaluating the platform, I only have access to make them Administrators. Are administrators not able to be assigned issues?

Alex Koxaras -Relational-

So all of your team have the Administrator role within this project. Did you try to type the name of you teammate? Does the name appear?

Dave Cowing

@Alex Koxaras -Relational- you nailed it, when I type in the name it did find the user. I had expected the list would be complete and hadn't realized I had to search. Thank you for solving this for me!!!

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