Issues assigning agent.

Question

Hello,

Im facing a problem in my jira, that I can't assign a reporter and delete tasks. Even though i created the jira and im the admin, so supposedly I should be the agent. But yet I dont have the authority to assign a reporter and delete tasks.

Your help would be highly appreciated!

John Funk · Answer

Hi Rayan - Welcome to the Atlassian Community!

To add yourself to that role, go to Project Settings > People and then click the Add people button. There you can put in your name and select Service Desk Team.

Rayan Al Akkad · Answer

Hey thanks for your response!

That is true i dont see it the "Service Desk Team" how can I add it?

Alexander Bondarev_x6gjf3 · Answer

Hi, @Rayan Al Akkad !

Check your project permissions, it looks like you don’t have “Service Desk Team” role.

The documentation link.