Populating Drop Down Lists from Imported Values

Question

Hi there,

I am adding some fields to be used in some forms, these fields are populated from every location within our buildings.  We have multiple buildings across multiple floors and within the floors there are sub areas.

For example Building 2 has a Mezzanine level and that has 9 sections and in those sections are seats.  So B2_M01, B2_M02, B2_M03.

I would be using another drop down list for the seat numbers, from 1 to 38 (the max seats in a section).

So on a form this would look like 2 drop down boxes and you would end up with a selection of;

B2_M05 12.  Meaning Building 2, area 5 on the Mezz seat 12.

We have a very long list of locations that I would be a headache to have to enter one by one to populate a drop down list.

Is there a way to bulk import data or use an underlying look up table to populate a 'Select List' field in JSM?

Thanks

Steven ls · Answer

@Fabian Lim Seems that is not available for Jira Service Managment Cloud which is the version I am running all my tests and building up a business case for.

Steven ls · Answer

ok thanks, I will have a look at it.  Hopefully I can plug it into my free version of JSM.

I'll have a hunt around now from the link you sent through.

Ta

Fabian Lim · Answer

Hi @Steven ls

You may want to consider using insight for this type of information. You can import the valuea with the csv and build objects with relationships for a location, building, floors and seats.

Link:https://marketplace.atlassian.com/apps/1212137/insight-asset-management?tab=overview&hosting=datacenter

The other option is to get a trial of a script plugin such as powerscripts and populate the drop downs.

I hope this helps