Installed a security advisory release but can't start

Question

I have just upgrade Confluence Server from 7.0.2 to 7.13.0 according to this security advisory:

https://confluence.atlassian.com/doc/confluence-security-advisory-2021-08-25-1077906215.html

But it failed to start saying I am not entitled to this upgrade because my license has expired. I know it has but I think applying a critical security fix such as this should not require a current license, especially given there is no way to buy that license any more? What a surprise!

What should I do now? Our production Confluence server is down.

Please help! Thanks!

Ollie Guan · Accepted Answer

Hi @jyang825 ,

As far as I know, once your license expires, you will not be able to upgrade.

https://community.atlassian.com/t5/Confluence-questions/Can-I-upgrade-to-a-new-version-after-maintenance-expires/qaq-p/1592022

Damian · Accepted Answer

Hi,

I would suggest rolling back and installing the workaround instead (as shown in the page you linked to). I did that last night to our Confluence Server instance as I wanted more time to upgrade to 7.13.0 (and potentially wait for 7.13.1 or later to come out).