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Insight

unknown

Hello,

I'm using Insight in Jira Service Management and i'm building my Insight assets and i created different object type and different object that i associated to users.

I would like to know if it's possible to see all the objects that are associated to a particular user ?

I mean i would like to do a research not only in one objects type but in all the objects types.

Just one more informations the users attribute is fed by our Azure active directory

Best regards,

Guillaume

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Joseph Chung Yin

@[deleted]-

Welcome to the community.

You can use IQL in Insight schema to achieve what you wanted. Essentially you are doing a search for your user association attribute. Please refer the Insight documentation on how to use IQL -

https://documentation.mindville.com/display/INSSERV/IQL+-+Insight+Query+Language

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

unknown

Hello,

Sorry but for the moment i don't find a way to fix my problem.

I still can't search all the objects associate to an attribute in all objecttypes.

Knowning that the attribute is the same for all objects in all the objectypes.

For example : I have an objectype called Computer in this objecttype there is an object and in this object an attribute with the name of the owner of the object.

I have a second objectype called phones and as in the first objectype there is an object in this object an attribute with the name of the owner of the object.

I would like to be able to find all the objects belonging to the attribute name of the owner.

I mean not doing a research in each objecttype but in all the objecttypes.

Would it be possible ?

Best regards,

Guillaume

unknown

@Joseph Chung Yin Any update on this topic ?

Joseph Chung Yin

@[deleted]-

For example using IQL search, we have an attribute named "Assigned User" that is used within multiple Object Types. Here is an example -

We queried for the attribute name equals to a specific user, the results will display all the objects where "Assigned User" attribute is used for user x...

Lastly, it seems my previous link is no longer active. Here are a few IQL link (CLOUD env) for Insight that you should book marked.

https://support.atlassian.com/jira-service-management-cloud/docs/use-jira-and-insight-query-languages-with-insight/

https://support.atlassian.com/jira-service-management-cloud/docs/use-insight-query-language-iql/

Hope this helps.

Best, Joseph

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